The chat widget presents a Botsquad bot as a regular chat widget on your website. Initially it shows as a small bubble, but when clicked a chat window pops out.
In the studio, the following aspects of the widget can be customized:
- main color
- widget button image
- widget size
- show conversations y/n
Nudges are small conversation starters: chat bubbles and UI elements that are triggered by conditions, like the visitor browsing to a certain web page:
It is possible to add a YML file called
widget to the bot. The
properties from this file will be used to render the texts on the
start screen of the widget.
home: image_url: "https://mybot.com/avatar.png" title: "Hello 👋" subtitle: "Welcome to MyBot!" conversation_cta: "Talk to us" team_message: "We are ready for your questions" powered_by: text: "Powered by MyBot" url: "https://mybot.com/"
When configured like this, the home widget will look like the following: