Feature matrix¶

The following is the overview of which features are supported on which channels.

This matrix is a work-in-progress, not all channels are fully documented yet.

Features	Web Widget	PWA	Whatsapp	Telephony	E-mail	Instagram Messenger	Facebook Messenger	Google Business Messages	Microsoft Teams	Matrix	Slack
Text messages	✅	✅	✅	✅	✅	✅	✅	✅	✅	❌	❌
Markdown messages	✅	✅	✅ *	✅ *	❌	❌	❌	❌	✅	❌	❌
Quick replies	✅	✅	✅ **	✅ **	❌	✅	✅	✅	✅	❌	❌
Typing indicator	✅	✅	❌	❌	❌	❌	❌	✅	✅	❌	❌
Impersonation	✅	✅	✅ **	❌	❌	✅ **	✅ **	❌	❌	❌	❌
Message CSS classes	✅	✅	✅ **	❌	❌	✅ **	✅ **	✅ **	✅ **	❌	❌
Image	✅	✅	✅	❌	❌	✅	✅	✅	✅	❌	❌
File	✅	✅	✅	❌	❌	❌	❌	❌	✅	❌	❌
Location pin	✅	✅	✅	❌	❌	✅ **	✅ **	❌	✅ **	❌	❌
Video	✅	✅	✅	❌	❌	❌	❌	❌	✅	❌	❌
Audio	✅	✅	❌	✅	❌	❌	❌	❌	✅	❌	❌
Web page embed	✅	✅	❌	❌	❌	❌	❌	❌	❌	❌	❌
Buttons template	✅	✅	✅ *	❌	❌	✅	✅	❌	❌	❌	❌
Gallery template	✅	✅	❌	❌	❌	✅	✅	❌	❌	❌	❌
Card template	✅	✅	✅ *	❌	❌	✅	✅	❌	❌	❌	❌
List template	✅	✅	✅ *	❌	❌	❌	✅	❌	❌	❌	❌
Text template	✅	✅	✅	❌	❌	❌	❌	❌	❌	❌	❌
E-mail template	✅	✅	❌	❌	✅	❌	❌	❌	❌	❌	❌
Whatsapp template template	✅	✅	❌	❌	❌	❌	❌	❌	❌	❌	❌
Toast message	✅	✅	❌	❌	❌	✅ **	❌	❌	❌	❌	❌
Item picker input	✅	✅	✅ *	❌	❌	❌	❌	❌	❌	❌	❌
Location input	✅	✅	❌	❌	❌	❌	❌	❌	❌	❌	❌
Form input	✅	✅	❌	❌	❌	❌	❌	❌	❌	❌	❌
Date picker input	✅	✅	❌	❌	❌	❌	❌	❌	❌	❌	❌
Numeric input	✅	✅	❌	✅	❌	❌	❌	❌	❌	❌	❌
Conversation closed control	✅	✅	❌	❌	❌	❌	❌	❌	❌	❌	❌
Wait control	✅	✅	❌	❌	❌	❌	❌	❌	❌	❌	❌
Call control	✅	✅	❌	❌	❌	❌	❌	❌	❌	❌	❌
Contact	✅	✅	✅	❌	✅ **	✅ **	✅ **	❌	✅ **	❌	❌

Feature list¶

Text messages ¶

Every channel is expected to implement at least the ability to send simple text messages.

Examples¶

say "Hello world"

Markdown messages ¶

Text messages may be formatted using markdown.

Examples¶

say "Hello **in bold**!"

A list of buttons that are visible until either the user has clicked on one of them, or until someone in the conversation has send another message. The text inside the button will be send as a user message.

Most channels also support payloads for quick replies; we don't use this feature at the moment, we only look at the text.

Examples¶

ask "Are you sure?", quick_replies: ["Yes", "No"]

Typing indicator ¶

Shows a typing indicator for a set amount of seconds.

Examples¶

type 1 # Show for 1 sec.

Impersonation ¶

Allow impersonation of another person in the chat.

Examples¶

say "Some message", as: [first_name: "Another", last_name: "Person"]
say "Some message", as: :user

Message CSS classes ¶

Allow the styling of messages.

Examples¶

say "Some message", class: "system"
say "Some message", class: "large"

Image ¶

Sends an image

File ¶

Sends a link to a file

Location pin ¶

Sends a location pin

Video ¶

Sends a video file

Audio ¶

Sends an audio file

Web page embed ¶

Embedded web page.

https://developer.botsquad.com/bubblescript/ui/

Buttons template ¶

Shows a list of buttons that do not fade after subsequent messages.

https://developer.botsquad.com/bubblescript/ui/#buttons

Gallery template ¶

Shows a gallery of images with (optionally) buttons.

https://developer.botsquad.com/bubblescript/ui/#gallery

Card template ¶

Shows effectively a gallery with only a single card.

https://developer.botsquad.com/bubblescript/ui/#card-template

List template ¶

https://developer.botsquad.com/bubblescript/ui/#list-template

Text template ¶

Shows either a predefined template by name, or an ad-hoc template with text.

https://developer.botsquad.com/bubblescript/ui/#text-template

E-mail template ¶

Sends an email template

https://developer.botsquad.com/dev/message_spec/#email-template

Whatsapp template template ¶

Sends a whatsapp-specific template message

https://developer.botsquad.com/bubblescript/ui/#whatsapp-template

Toast message ¶

Shows a toast notification; a message that disappear after a few seconds.

https://developer.botsquad.com/platform/bot/web_common/#toast-notification

Item picker input ¶

https://developer.botsquad.com/bubblescript/input/#item-picker

Location input ¶

https://developer.botsquad.com/bubblescript/input/#location-selector

Form input ¶

https://developer.botsquad.com/bubblescript/input/#form

Date picker input ¶

https://developer.botsquad.com/bubblescript/input/#date-picker

Numeric input ¶

https://developer.botsquad.com/bubblescript/input/#numeric-input

Conversation closed control ¶

https://developer.botsquad.com/bubblescript/input/#conversation-closed-control

Wait control ¶

https://developer.botsquad.com/bubblescript/input/#wait-control

Call control ¶

On voice channels with outbound capabilities like telephony, support the dial and refer bubblescript commands to forward the conversation to a new endpoint.

https://developer.botsquad.com/channel/phone/#the-dial-statement

Contact ¶

Sending of contact cards. You can create a contact using the contact builtin function.